Before You Begin

To make shopping easier, you can choose from standard picture frame sizes. These range from small postcards to large Ordnance Survey maps.

If the size you need is not available as a standard size, you have two options:

  • Order a custom-sized frame that perfectly fits your picture.
  • Order a larger standard-sized frame with a custom mat that is wide enough to make up the difference.

You Will Need

  • Your picture
  • Measuring tape
  • Notebook and pen

Frame Only

All frames are measured using internal dimensions, height, and width. So, if your artwork is 30x40cm, you need to order a 30x40cm frame. It's common to assume that the measurements relate to the outer edges.

Measuring your picture to fit directly into a frame without any mount is very straightforward:

  1. 1. Place your print on a flat surface and flatten it.
  2. 2. Measure the height and width of the area you want to frame. If you plan to trim your print, please do so before measuring. If your print has white borders you don't want visible, they should be trimmed.
  3. 3. Double-check your measurements or confirm them with a friend.
  4. 4. Provide your measurements via email or phone to us, and we will ensure the frame fits your print.
  1. 5. We will cut the mount opening exactly 0.2mm larger in both height and width. This allows for easy mounting of your picture.
  2. If you do not want any adjustments to the mount opening size, please contact us.

Frame and Mount

  1. 1. Place your print on a flat surface and flatten it.
  2. 2. Measure the height and width of the area you want to frame and mount. If you plan to trim your print, please do so before measuring. If your print has white borders you don’t want visible, they should be trimmed.
  3. 3. Double-check your measurements or confirm them with a friend.
  4. 4. Enter the measurements into the size boxes (do not make any changes).
  5. 5. We will cut the mount opening exactly 0.2mm larger in both height and width for easy mounting.
  6. If you do not want us to adjust the mount opening size, please contact us.

Mount Only

Ordering a mount only is an option for those who already have a frame or wish to resell art without the added cost of a frame.

  1. 1. Place your print on a flat surface and flatten it.
  2. 2. Measure the height and width of the area you want to frame and mount. If you plan to trim your print, please do so before measuring. If your print has white borders you don’t want visible, they should be trimmed.
  3. 3. Double-check your measurements or confirm them with a friend.
  4. 4. You can replace the window mount or parts of your frame if they are defective.

Stretched Canvas

Our L Frame cases include various frames deep enough for most thick items. If you are not sure if the frame you like is deep enough for your product, please contact us.

  1. 1. Place your canvas on a flat surface.
  2. 2. Measure the height and width of the canvas, ensuring you measure from the corners as this is the widest part.
  3. 3. Double-check your measurements or confirm them with a friend.
  4. 4. Provide the measurements to the framing unit, and we will ensure the frame fits your canvas.

Replacement Frame

If you already have a frame but need to replace it, you can do so.

  1. 1. Open the back of your old frame and remove the backing panel.
  2. 2. Place your backing board on a flat surface and flatten it.
  3. 3. Measure the height and width of your backing board.
  4. 4. Double-check your measurements or confirm them with a friend.
  5. 5. Provide us with the measurements. (do not make any changes)

For example, if your backing panel measures 300 mm x 450 mm, report the sizes as 300 mm x 450 mm.

Considerations When Measuring

Visible Area

All picture frames are designed to hold the picture and its components within the frame. As a result, the edges of your piece will be hidden from view.

Frame Rebate

Please note that when you order a picture frame, the measurements correspond to the approximate internal dimensions of the frame. Each frame overlaps by about 2-5 mm on each side of your picture. This is to prevent your picture and glass from falling out from the front.

If you wish to maximize the visible area of your picture once framed, please contact us so that we can precisely measure the rebate size of the frame you wish to order and advise accordingly.

Overlap

If you order a picture mount for your piece, we will add 0.2 mm to the height and width measurements you provide. Each mount overlaps your artwork by at least 3 mm on each side. This is to prevent your artwork from falling through the mount opening and to secure it in place, preventing it from slipping down.

Note: We do not make these additions for frames designed on our website.

Outer Dimension

If you are ordering a picture frame to fit into a recess or gallery wall, you will need to consider the outer dimension of the frame. This ensures that the frame fits perfectly in the desired spot when hung.

Cropping Your Picture

First and foremost, only crop your picture if it is replaceable. We do not recommend cutting museum-quality artwork or sentimental photographs.

If your picture is relatively small, you can use a quality craft knife. A Stanley knife and ruler work well for artwork of any size. Ensure you keep the edges perfectly straight while cutting. We do not recommend using scissors for cutting your picture.

Mounting Instructions

After measuring your piece and ordering your frame, you will need to fit your picture into it. Bend up the flexible tabs at the back of your frame, remove the board inside, and insert your picture. Close the back of your frame by bending the tabs back inwards.